Bad actors try anything.
The best Agents use Report.

REPORT is a merchant intelligence network for customer service teams. Verified merchant professionals can securely check whether a customer email address has previously been reported by another participating merchant and contribute qualifying customer incidents from their own organization.

REPORT is designed to give merchants access to intelligence that ordinarily remains trapped inside individual companies.

ReportEmail.com is the home of REPORT, a merchant-only intelligence network operated by TodayPay. Verified customer service professionals can use ReportEmail.com to check customer email addresses against the REPORT network and contribute qualifying customer incidents.

REPORT is not a public customer-review website, consumer directory, or public blacklist.

REPORT is designed for verified merchants and authorized professionals working on their behalf, including customer service, customer care, customer experience, payments, fraud, risk, and customer-resolution teams.

REPORT is not intended as a public people-search service.

Yes. Core REPORT participation is free for verified merchants. TodayPay's objective is to encourage broad merchant participation and improve the usefulness of shared merchant intelligence.

Separate enterprise functionality, API services, or commercial partner access may be offered under different terms.

REPORT has two basic functions: Check and Report.

A verified merchant can check a customer email address against the REPORT network. If qualifying reports associated with that identifier exist, REPORT can indicate that the identifier has been reported by other participating merchants.

A verified merchant can also contribute a qualifying incident from its own legitimate customer interaction.REPORT provides intelligence. The merchant remains responsible for its own customer-service and customer-resolution decisions.

Corroboration means that an email address associated with an incident reported by one participating merchant has also been independently reported through the REPORT network.

For example, if Merchant A reports an incident associated with an email address and Merchant B independently reports an incident associated with the same email address, REPORT can identify the cross-merchant match.

Corroboration does not by itself establish that a customer committed fraud, acted dishonestly, or is responsible for wrongdoing.

"No corroboration found" means REPORT did not find a qualifying independent match for the submitted email address in the REPORT network at the time of the check.

It does not mean REPORT has determined that the customer is trustworthy, legitimate, or risk-free. It simply means no qualifying corroboration was found.

No. REPORT provides merchant-contributed intelligence. It does not determine that a person is a fraudster, make a merchant's customer-service decision, or instruct a merchant to approve or reject a customer request.

Merchants should evaluate REPORT intelligence alongside their own records, policies, and circumstances.

No. REPORT is designed as a structured merchant intelligence network, not a public customer blacklist.

REPORT does not exist to publicly identify, shame, or rate consumers. Its purpose is to allow verified merchants to identify relevant cross-merchant incident signals that may help inform customer-resolution decisions.

Not exactly. Consumer review platforms generally allow people to publish subjective reviews of businesses publicly.

REPORT is merchant-only and is designed around structured incident intelligence rather than public reviews, star ratings, or commentary about individuals.

REPORT is intended to answer a much narrower question: Has this customer identifier been independently reported through the merchant network?

REPORT is designed around structured information concerning qualifying merchant-customer incidents.

Rather than encouraging subjective reviews or descriptions of customers, REPORT uses defined incident categories and associated metadata. This approach is intended to make network intelligence more consistent and useful to participating merchants.

REPORT is designed around structured incident reporting rather than public commentary or subjective customer reviews.

Any information REPORT permits merchants to submit is governed by REPORT's applicable rules, terms, and data policies.

REPORT is designed to provide useful network intelligence without unnecessarily exposing another participating merchant's identity or sensitive internal information.

The precise information displayed depends on the REPORT product and applicable permissions.

No. REPORT is a merchant-only network and is not designed to make customer information publicly searchable.

Access is restricted according to REPORT's verification, authorization, and data-access requirements.

Email addresses are commonly used by merchants as customer identifiers and provide a simple way to check for potential cross-merchant corroboration.

REPORT's purpose is not to create a public profile associated with an email address. The email address is used within the network according to REPORT's applicable security, privacy, and data-handling requirements.

Most merchants can see only their own history with a customer. That means an incident that appears isolated to one customer-service team may have occurred independently at other merchants.

REPORT is designed to reduce that information gap by enabling verified merchants to contribute and access structured cross-merchant intelligence.

Generative AI has made it easier and faster to create sophisticated customer communications and claims.

At the same time, customer-service organizations generally continue to make resolution decisions using information contained within their own systems.

REPORT gives participating merchants another source of intelligence: relevant signals contributed independently by other verified merchants.

‍Bad actors use AI. Customer Service Agents use REPORT.

REPORT is being designed for both human and machine-enabled customer-service workflows.

Subject to authorization and applicable product terms, REPORT intelligence can be accessed through APIs and incorporated into automated customer-resolution workflows, AI agents, and merchant platforms.

No. A REPORT match is an intelligence signal, not an automatic decision.

The merchant determines how the information should be considered within its own customer-service, investigation, fraud, risk, or resolution processes.

REPORT is designed to support API access and integrations for eligible merchants, platforms, and commercial partners.

This can allow REPORT intelligence to be incorporated into existing customer-service, fraud, risk, and customer-resolution workflows without requiring an employee to perform every check manually.

REPORT provides merchant intelligence. RESOLVE provides customer-resolution workflow and automation.

REPORT intelligence can be incorporated into RESOLVE to help a merchant determine what customer-resolution workflow should apply.

For example, a merchant may choose to use REPORT information alongside its own data when determining whether additional information, evidence, or human review is appropriate.

No. REPORT provides intelligence. RESOLVE manages customer-resolution workflows.

REPORT can be used independently, while REPORT intelligence can also enhance RESOLVE and other authorized customer-resolution systems.

REPORT is operated by TodayPay and forms part of TodayPay's broader customer-resolution ecosystem.

REPORT provides shared merchant intelligence. RESOLVE helps merchants capture and automate customer-resolution workflows. TodayPay's infrastructure can then facilitate merchant-directed resolution outcomes.

REPORT is designed to support authorized API access.

Eligible platforms, customer-service technology providers, fraud and risk companies, and other commercial partners may be able to incorporate REPORT intelligence into their products, subject to commercial terms, permitted uses, and applicable data-access requirements.

REPORT may support alerts that notify participating merchants when an identifier they previously reported receives qualifying independent corroboration from another participating merchant.

This allows REPORT to provide intelligence after the merchant's original interaction rather than only at the moment of a manual search.

A verified merchant is a business whose eligibility to participate in REPORT has been validated according to REPORT's verification requirements.

Verification helps protect the integrity of the network and restrict access to legitimate business participants.

A verified customer service agent is an authorized professional associated with a verified participating merchant and permitted to access REPORT according to the merchant's permissions and REPORT's applicable requirements.

REPORT becomes more useful as participating merchants contribute legitimate intelligence.

A single merchant already knows its own customer history. The distinctive value of a merchant intelligence network comes from identifying relevant patterns across otherwise independent merchants.

Merchants contribute intelligence and receive the benefit of shared intelligence.

REPORT can identify that the same identifier has been independently associated with qualifying incidents from multiple participating merchants.

That cross-merchant corroboration is one of the central purposes of the REPORT network.

The existence of multiple reports remains intelligence for the merchant to evaluate rather than a determination by REPORT about the customer.

REPORT does not need to label someone a "good customer" or "bad customer" to provide useful intelligence.

The network can instead provide factual signals such as the existence of qualifying reports, independent merchant corroboration, relevant incident categories, and recency where appropriate.

No. An absence of REPORT intelligence means only that REPORT did not find qualifying corroboration within the network at that time.

It should not be interpreted as a guarantee concerning the customer or the legitimacy of a particular claim.

REPORT is better described as a merchant intelligence network.

Fraud and risk teams may find REPORT intelligence useful, but REPORT's potential applications extend to customer service, refunds, appeasements, reimbursements, claims, disputes, and other customer-resolution situations.

An agent intelligence network allows participating businesses to securely contribute and access information that can help them make better-informed business decisions.

REPORT applies that concept to customer service and customer resolution by allowing verified merchants to identify relevant cross-merchant incident signals associated with customer identifiers.

Traditional fraud systems may analyze transactions, payment credentials, devices, identities, or behavioral risk.

REPORT is focused on merchant-contributed customer-incident intelligence and cross-merchant corroboration relevant to customer-service and customer-resolution workflows.

REPORT can complement rather than replace other fraud, risk, and identity tools.

Any eligible merchant handling meaningful volumes of customer-service exceptions may potentially benefit from shared merchant intelligence.

Examples can include retailers, restaurants, marketplaces, hospitality businesses, travel companies, grocers, subscription businesses, and e-commerce merchants.

No. REPORT is designed as a merchant-only intelligence network rather than a public search engine for consumer information.

REPORT is designed around restricted merchant access, verification, and controlled sharing rather than public disclosure.

Specific technical, security, privacy, retention, and access-control practices should be described in REPORT's published privacy, security, and legal documentation.

Absolutely. If you believe your email address is in REPORT and you would like it to be removed, email removal@reportemail.com.

REPORT is operated by TodayPay Inc. TodayPay builds customer-resolution infrastructure that helps merchants manage and deliver customer resolutions.

Customer-service professionals and other eligible merchant representatives can apply to join REPORT at ReportEmail.com.Participation in the core merchant network is free for verified merchants.